Shipping Policy

Receiving Time = Processing Time + Shipping Time


ⓘDue to inclement weather and snow, parcels shipped to Alberta, Ontario, and Quebec in Canada might be delayed. Delivery will resume once it is deemed safe to do so. If you have any questions please don't hesitate to contact us.

We will continue to pay attention and notify the latest news. If you have any questions, please email us at


The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.

The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. It normally takes 3-7 business days for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
*If you would like to cancel a back ordered item in your order, simply send us your request by submitting a ticket, we will get back to you within 24 hours.
A shipment takes 7-30 business days to arrive, please refer to the table below for various shipping times to international destinations.
For detailed information on standard delivery and express delivery:
  • Standard Shipping Calculated by package weight 10-30 business days
  • Expedited Shipping Calculated by package weight 7-15 business days

About delivery time under COVID-19

And due to the COVID-19, the delivery flights are reduced, and freight rates have increased.So the delivery speed may be slower, and the logistics company may update the delivery information slowly, too.We are so sorry about that. Please understand it.